Delivery in Europe and beyond

Delivery service from A to Z

Consulting
By receiving your order, we will ask you questions and provide best solutions for packaging and transportation mode.

Packaging and labelling
We will pack and label the produced goods according to the product’s dimensions and characteristics, as well as transportation and delivery requirements.

Providing the transportation
We will provide the appropriate transport for your order to deliver it to the specified address.

Preparation of paperwork
We will prepare the paperwork required for the shipping of the freight.

Delivery
We will deliver your order to the specified address during business hours.

Packaging

Products that are being delivered to export customers are packed in boxes and placed on pallets. The products can be placed directly on pallets, too, but only if product’s characteristics allow it. This type of packaging saves materials, time and creates less waste.

Boxes
Books are packed in boxes of different sizes suitable for production, with a maximum weight of up to 8 kg. The packaging label on each box contains the following information:

• customer;
• publication title;
• ISBN number;
• number of production units in a package.

Pallets
Packed or unpacked production is being placed on certified Euro pallets (also known as EUR or EPAL pallets). Size of the pallet is 120 x 80 cm or 120 x 100 cm (Finnish pallets). The maximum height of a pallet is 140 cm, maximum gross weight: 740 kg. Each pallet is being labelled with a special pallet label that includes following information:

• pallet number;
• customer;
• recipient;
• recipient’s address;
• publication title;
• ISBN number;
• total amount on the pallet;
• packaging units on the pallet;
• quantity in each packaging unit;
• net and gross weight;
• shipment date.

Non-standard solutions
At customer’s request and within the limits of possibilities, we also provide other types of packaging, pallets in non-standard sizes corresponding to the specifics of the customer’s warehouses, as well as specially labelled packaging units.

Delivery transport for finished products

Cargo truck with tailgate lift:

• maximum load capacity: 12-15 EPAL;
• total gross weight: up to 7.5 t;
• can drive to all addresses up to the front door.

Tilt truck or semi-tilt truck:

• maximum load capacity: max 33 EPAL;
• total length: up to 18 m;
• payload: up to 24 t;
• mainly for deliveries to large warehouses or distribution terminals.

We also deliver finished products by air and sea transport.

Delivery periods

Delivery of samples

We provide our customers with the delivery of test and sample print sheets, advance copies of books, samples of various materials and delivery notes by parcel service, always choosing the fastest delivery method. Delivery periods of samples in Europe max 2 working days regardless the region, to more distant regions, e.g. USA – 3-5 working days.

Delivery of finished products

We provide our customers with the delivery of test and sample print sheets, advance copies of books, samples of various materials and delivery notes by parcel service, always choosing the fastest delivery method.

We are shipping bulk cargo every day – in this case, the costs to the customer are calculated not by the number of pallet spaces, but by their weight, which is beneficial for those customers, who have small, light cargo.

Customer’s responsibilities

When placing an order, but no later than 5 business days before the scheduled order dispatch date, the customer must submit the following information: delivery address or addresses – working hours and delivery options (whether a tailgate lift transport is required or not), as well as name and telephone number of the contact person for further communication.